Liberty Midlands Mall, located in Pietermaritzburg is the jewel of the KwaZulu-Natal Midlands. With passion and inspiration drawn from the Zulu Kingdom, the mall is draped in African culture and pride.  Measuring an impressive 56, 000m2 It is the largest and most popular retail destination across the Pietermaritzburg area. Home to many local and global retail stores Liberty Midlands Mall offers a unique retail experience by fusing indigenous inspiration with international style through its assorted mix of fashion, food and leisure, attracting millions of shoppers each year. 

The Phase 3 expansion includes many exciting new brands such as Planet Fitness – Blue, Checkers Concept Store and Checkers Liquor, an expanded Woolworths, Coricraft, Volpes, Just Plastics, Pick n Pay Clothing, Tekkie Town, The Hub, @Home Living Space, Rochester, Arthur Ford, Cell Plus, Crazy Store, Gadget Paradise, Midlands Laser Clinic and Toy Kingdom not to mention the relocation of few of our long standing tenants such as Leather Gallery, Bargain Books, Absolute Pets and Mattress King. Mozambik, Pizza Hut, The Daily Coffee Café and RocoMamas, will be some of the new exciting restaurants in the indoor-outdoor al-fresco style dining. 

Opened on the 15th March 2018, the expansion will further strengthen Liberty Midlands Mall’s position in Pietermaritzburg and the KwaZulu-Natal Midlands, further increasing the mall’s appeal to locals and visitors alike. The size of the centre has now increased to an impressive 78,000m2.

Facilities & Services

Information Desk

This is strategically positioned in the Centre Court. Our friendly staff can assist shoppers with gift card purchases, store information, promotions and any general information that you may require. Wheelchairs are also available at the desk for the comfort and convenience of our physically challenged shoppers. We value your suggestions or comments and you may leave these in our Comments Book which is available at the desk.

Pensioners Days & Shopping Shuttle

Mondays to Thursdays are Pensionsers’ Days at Liberty Midland Mall. This entitles our Pensioners’ to free parking. Please validate your ticket at the Park Desk, located next to the Information Desk or at the Undercover Parking Office at the south end of the mall. This is only valid for our pensioners over 60 years of age and a valid ID has to be produced. 

The Liberty Midlands Mall’s Shopping Shuttle offers a very special service to selected retirement villages in our community.

Wheel Chair Friendly Facilities

Our disabled parking areas, are equipped with ramps leading into the mall; allowing for easy and direct access onto the paving and into the mall. We also have disabled ablution facilities available for your convenience.

New Kiddies Trolley’s

We have our toddler customers covered with our kiddies’ trolleys. These brightly coloured trolleys provide families with a more pleasurable shopping experience by ensuring that your children are entertained and safe while you go about your shopping. Moms and Dads will love our kiddies’ trolleys. Kiddie Cabs are available the undercover parking foyer. (Only available on weekends).

Car Wash

Liberty Midlands Mall is pleased to offer an eco-friendly car wash facility which is located in the undercover parking area on the south end of the mall. Customers can conveniently have their vehicles washed while they are busy with their shopping.

Restrooms

We offer a variety of public restroom facitilies including family toilets, that allow moms or dads to utilise these toilets with their little ones. Family toilets are found in the passageways next to the Panarotti’s and Poetry stores. 

Disabled ablution facilities are also available; located in close proximity to the general public toilets in the passageways adjacent to the Panarotti’s, Tread + Miller, Clicks, Poetry and Coricraft stores.

Baby Change Rooms

Three tastefully decorated baby changing rooms, situated in the passageways next to the Panarotti’s Poetry and Coricraft, caters for moms to comfortably feed and change their babies, whilst shopping at the mall.

Muslim Prayer Room

The Muslim Prayer Room is located in passageway next to Refinery.

Parking

The parking system allows for fifteen minutes free parking, to accommodate for the pick up and drop off of patrons. Those that stay longer will benefit from favourable rates that decrease on a sliding scale.

Parking Tarrifs

Hours Tariff

0 min – 15 mins Free

15 mins – 2 hours: R 7.00

2 hours – 4 hours: R 6.00

4 hours – 6 hours: R 5.00

6 hours – 7 hours: R 23.00

7 hours – 24 hours: R 34.00

+24 hours: R 50.00

Lost Ticket: R 50.00

Please note that Monday to Thursday are Pensioners’Days at Liberty Midlands Mall. Our senior citizens over 60 years of age get parking for free on production of a valid ID. Parking tickets may be validated at the Park with Spark Desk next to Information Desk or at the Parking Office in the undercover parking area. T’s and C’s apply.

Parking contact details

Contact Person:Tasmia Dayaram

Tel :033 341 9570

Fax:033 342 2183

Email:Tasmia.Dayaram@cwexcellerate.com

A Safe Shopping Environment

Our dedicated, specially trained security guards are on duty 24 hours a day to ensure the safety of our shoppers. 

Be Safe. Be Aware. Take action.

Crime Prevention

Never leave valuables in your vehicle exposed. Always ensure all valuables are locked in your boot.

Make sure that you close all vehicle windows.

Never activate the remote to lock your vehicle while walking away. Check to make sure your vehicle is locked.

Never leave your keys in the ignition.

Always ensure that your children are visible to you and within earshot

Always ensure that your handbag is closed and that the clip or zip is on the side of your body.

Never leave your cellphone on a chair or the desk where you pay for your goods. Ensure that your cellphone is either in your pocket or in your handbag.

Never leave your wallet un-attended at the till point. Keep your wallet in your hand at all times. If you are not using your wallet make sure that it is in your handbag and that your handbag is closed at all times.

Do not let people distract you while you are at a till point, as their intention may be to make you leave your wallet or cellphone on the desk of the till point.

Do not leave your trolley with all your goods un-attended. Ensure that you always have your trolley close to you and that someone is watching the trolley while you are fitting clothes, shoes or getting something from a rack.

If possible, Never leave your handbag, wallet or cellphone in the trolley while shopping.

Ensure that your personal belongings (handbag, cell phone, wallet etc.) are never left unattended and are out-of-easy-reach from prying hands

Customers must report illegal parking and bad driving to security. However, refrain from approaching other customers as this may lead to conflict.

Report any person offering you goods at a reduced amount.

When at the ATM, never let anyone help you to enter a pin or tell you that you have dropped something. This may give “them” a chance to steal your card, pin or money.

Do not force your card into an ATM if it does not easily fit into the card compartment.

Ensure that your bank card is visible to you at all times and that no one sees you enter your pin when paying for goods.

Do not lend any person your cellphone or give anyone money.

When paying for your parking ticket ensure that you get the parking ticket after you have completed all your shopping and ensure that you have not left anything behind.

Before leaving the pay station ensure that you have your vehicle keys in your hand. This will ensure that you do not have to be distracted or look for keys when arriving at the vehicle. You can directly open your vehicle without any distractions or possible thefts.

Make sure you monitor your handbag, wallet and trolley closely while paying for your parking.

Should a shopper experience an incident or suspicious activity, they should report it immediately to Centre Management so as to ensure that the correct procedures can be followed and any necessary steps taken.

Security contact details

Contact Person: Tasmia Dayaram

Tel : 033 341 4950

Email: Tasmia.Dayaram@cwexcellerate.com

Security Control Room (Open 24/7) : Tel : 033 341 9570 / 033 342 4982

Anchor tenants are:

Edgars Pick n Pay, Game, Dischem and Woolworths.

Pick n Pay Trades:

Monday – Friday: 08h00 – 19h00

Saturday: 07h00 – 19h00

Sunday & Public Holidays: 08h00 – 18h00

Woolworths Trades:

Monday – Thursday: 09h00 – 18h00

Friday: 09h00 – 19h00

Saturday: 08h00 – 19h00

Sunday & Public Holidays: 09h00 – 17h00

Checkers Trades:

Monday – Sunday: 09h00 – 20h00

Planet Fitness:

Monday – Sunday: 09h00 – 20h00

The trading hours of certain stores, restaurants, the cinema, banks, and foreign exchange outlets may vary.

Please check with these stores directly.