Canada lock Josh Larsen visited the South African changing room after the match to offer his apology and wish the Boks well for the rest of the tournament.
Paris St Germain’s Kylian Mbappe, who has been struggling with a recurring thigh problem, has been replaced in the squad by Borussia Moenchengladbach forward Alassane Plea.
Second seed Roger Federer, who received a first-round bye, broke Ramos-Vinolas twice in the opening set and sailed through his service games without facing a breakpoint in the match.
The commission has received a rash of complaints, claiming comments allegedly made by Jones at a community meeting in Langebaan about a week ago would prejudice the investigation.
The Football Association of Indonesia was slapped with a $45,000 sanction over the chaos in Jakarta last month, when Malaysian fans were threatened and pelted with projectiles during the visiting side's 3-2 win.